Troubleshooting Installation

If you encounter problems with the installation:

  • Ensure your system meets all prerequisites.
  • Check the installer log file for potential problems.

The installer log file, tibco_universal_installer.timestamp.username_install.log is written to the .TIBCO/install_timestamp folder in the user's home directory.

The installer log file captures the following information:

  • Installation home details such as the user that invoked the installer, hostname, Java home in the installation home, operating system details, and so on
  • List of assemblies installed
  • Information related to the Ant scripts executed by the installer

To change the location of the installer log file, specify the option -V logFile="myLogFile", when you run the installer.