Error Codes

The exceptions that are thrown by the plug-in are listed in the following table with corresponding descriptions and resolutions:

Error Code Role Category Description Resolution
ERROR_OCCURED_RETRIEVE_RESULT.errorCode=500001 Error BW-Plug-in Occurs when an activity retrieves an XML output. None

ERROR_OCCURED_NO_DEVICE_TOKEN.errorCode=500002

Error BW-Plug-in Occurs when devices is not correctly configured on the Input tab of the Push Notification activity Verify if the devices on the Input tab is configured properly.
ERROR_OCCURED_INCORRECT_ANDROID_CONFIG.errorCode=500003 Error BW-Plug-in Occurs when ios details are provided instead of android for FCM service type Verify if the devices are correctly configured as per the Notification Service chosen.
ERROR_OCCURED_INCORRECT_IOS_CONFIG.errorCode=500004 Error BW-Plug-in Occurs when android details are provided instead of ios for APNS service type. Verify if the devices are correctly configured as per the Notification Service chosen.
ERROR_OCCURED_INCORRECT_FCMKEY_MISSING.errorCode=500005 Error BW-Plug-in Occurs when FCM API key is not provided on the General tab of the Push Notification activity. Verify if the FCM API Key is provided.
ERROR_OCCURED_INCORRECT_FCMTOKENPATH_MISSING.errorCode=500006 Error BW-Plug-in Occurs when FCM Project Id or FCM Token path is not provided on the General tab of the Push Notification activity. Verify if the FCM Project Id and FCM Token Path are provided.
ERROR_OCCURED_PROXY_UNAUTHORIZED.errorCode=500007 Error BW-Plug-in Occurs when incorrect proxy credentials have been provided in the Proxy Shared Resource. Verify the proxy credentials provided.
ERROR_OCCURED_APNS_TLS_DETAILS_MISSING.errorCode=500008 Error BW-Plug-in Occurs when APNS TLS certificate password is not provided on the General tab of the Push Notification activity. Verify APNS TLS authentication details.
ERROR_OCCURED_APNS_TOKEN_DETAILS_MISSING.errorCode=500009 Error BW-Plug-in Occurs when APNS Token path is not provided on the General tab of the Push Notification activity. Verify APNS token authentication details.
ERROR_OCCURED_INVALID_PRIORITY_VALUE.errorCode=500010 Error BW-Plug-in Occurs when priority field on the Input tab of the Push Notification activity is provided with a value other than HIGH/NORMAL Provide valid priority value of HIGH or NORMAL.
ERROR_OCCURED_APNS_ENV_DETAILS_MISSING_METHOD.errorCode=500011 Error BW-Plug-in Occurs when APNS Host DEV or PROD is not provided. Provide APNS environment value of DEV or PROD
ERROR_OCCURED_APNS_ENV_INVALID_MISSING.errorCode=500012 Error BW-Plug-in Occurs when APNS Host is configured with value other that DEV or PROD for Push Notification activity. Provide valid APNS environment value of DEV or PROD.