Troubleshooting Installation
If you encounter problems with the installation or uninstallation, first ensure that your system meets all requirements. Next, check the installer log for potential problems.
The installer log file, tibco_universal_installer.username_install.log, is available at the following locations:
| Platform | Location |
|---|---|
| Microsoft Windows | C:\Users\username\.TIBCO\install_timestamp |
| Linux | user_home_dir/.TIBCO/install_timestamp |
| macOS | Users/user_home_dir/.TIBCO/install_timestamp |
The installer log file captures the following information:
- Detailed information regarding the user that invoked the installer, hostname, operating system details, and so on
- List of assemblies installed
- Information related to the Ant scripts executed by the installer
To change the location of the installer log file, specify the option
-V logFile="myLogFile" when you run the installer.