Installation Overview

You can install TIBCO ActiveMatrix BusinessWorks™ Plug-in for Microsoft Dynamics CRM either by using TIBCO Universal Installer or an update site.

  • TIBCO Universal Installer

    You can install the plug-in by using TIBCO Universal Installer, which provides three installation modes.

    For more details, see Using TIBCO Universal Installer.

  • Update Site

    You can install the plug-in from within TIBCO Business Studio™ using the public Update Site maintained by TIBCO or using a local update site managed by your organization.

    For more details, see Using Update Site.

A plug-in must be installed into an existing installation environment where TIBCO ActiveMatrix BusinessWorks™ is already installed. The installation environment of TIBCO ActiveMatrix BusinessWorks is referenced as TIBCO_HOME. On Microsoft Windows, the default value of TIBCO_HOME is C:\Program Files\tibco.
Note: If a previous version of the plug-in is already installed in the TIBCO HOME where the new version is to be installed, you must uninstall the previous version before installing the new verison.

Ensure that you use the same method to install and uninstall the plug-in. For example, if you use an update site to install the plug-in, then use Eclipse Update Manager to uninstall the plug-in. Avoid using TIBCO Universal Installer to uninstall the plug-in that is installed by an update site, otherwise some problems might occur during the uninstallation.