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TIBCO ActiveMatrix BusinessWorks™ Plug-in for Snowflake 6.3.0

# Troubleshooting Installation

If you encounter problems with the installation or uninstallation, first ensure that your system meets all the requirements. Then, check the installer log for potential problems.

Depending on the platform applicable to your plug-in, select the location of the installer log file. The installer log file, tibco_universal_installer.username_install.log, is available at the following locations:

Platform | Location
--- | ---
Microsoft Windows | C:\Users\username\.TIBCO\install_timestamp
Linux | user_home_dir/.TIBCO/install_timestamp
macOS | Users/user_home_dir/.TIBCO/install_timestamp

The installer log file captures the following information:

- Detailed information regarding the user that invoked the installer, host name, operating system details, and so on
- List of installed assemblies
- Information related to the Ant scripts run by the installer

To change the location of the installer log file, specify the `-V logFile="myLogFile"` option when you run the installer.

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TIBCO ActiveMatrix BusinessWorks™ Plug-in for Snowflake

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