Troubleshooting Installation

If you encounter problems with the installation, first ensure that your system meets all requirements. Next, check the installer log for potential problems.

The installer log file, tibco_universal_installer.username_install.log, is available in the following locations:
  • On Microsoft Windows: C:\Users\username\.TIBCO\install_timestamp
  • On Linux: user_home_dir/.TIBCO/install_timestamp
  • On Mac OS: Users/user_home_dir/.TIBCO/install_timestamp
The installer log file captures the following information:
  • Detailed information regarding the user that invoked the installer, hostname, operating system details, and so on
  • List of assemblies installed
  • Information related to the Ant scripts executed by the installer

To change the location of the installer log file, specify the option -V logFile="myLogFile" when you run the installer.