Troubleshooting Installation

If you encounter problems with the installation, make sure that your system meets all prerequisites. Next, check the installer log for potential problems.

Installer Log File

The installer log file, tibco_universal_installer.timestamp.username_install.log is written to the .TIBCO/install_timestamp folder in the user's home directory.

The installer log file captures the following information:

  • Installation home details such as the user that invoked the installer, hostname, Java home in the installation home, operating system details, and so on
  • List of assemblies installed
  • Information related to the Ant scripts executed by the installer

To change the location of the installer log file, specify the option -V logFile="myLogFile", when you run the installer.