Cases When Fulfillment Provisioning Synchronization Fails

The synchronization process can fail in the following cases:

  1. If the required properties are not available in the ConfigValues.xml file or not set correctly. In this case, the process is terminated with the error message on the UI. For details on the configurable properties, see the Configuration before Starting the Fulfillment Provisioning Catalog Synchronization topic.
  2. If Fulfillment Provisioning application is not running or busy.