Question 1

I am facing the error "JAV-8001: Unexpected error. Class: 'ActiveCatalogUtility' and method name: 'initiateWorkflow'. Additional information: Unknown" on a newly created enterprise. What do I do?

If you are facing the error "JAV-8001: Unexpected error. Class: 'ActiveCatalogUtility' and method name: 'initiateWorkflow'. Additional information: Unknown" on a newly created enterprise, then the following sections will provide you information about the initial checks that are to be performed, and a workaround that will act as a solution.

Verify if the problem occurs only on a newly created enterprise

First, you need to verify if the problem is actually happening on a newly created enterprise. To verify the same, perform the following steps:

Procedure

  1. Click Master Data > Datasources. Ensure that the data source row count is zero for all data sources.
  2. Check the message displayed in the $MQ_LOG/sqlldr.log . If the message is "fix PATH" then one of the following conditions are true:
    1. The environment variable PATH is correctly set, that is, $MQ_HOME/bin will appear before $ORACLE_HOME/bin.
    2. The LD_LIBRARY_PATH is correctly set to $ORACLE_HOME/lib:$LD_LIBRARY_PATH.
    3. If step (a) is not true then the JVM arguments has the same PATH in the JBOSS startup script.

Workaround

The workaround provided is the solution to the mentioned scenario:

Fix the $PATH environment variable correctly and restart the application.