Approving an Offer for Activation

Only a user with administrator role can approve an offer for its activation.

To approve an offer for its activation, perform the following steps:

Procedure

  1. Access the Fulfillment Catalog system and login using administrator credentials.
  2. Click the Inbox menu.
    The Inbox page opens.
  3. Choose the offer you want to activate and click the relevant offer from the Work Item column.
    The Record Modify page opens.
  4. If you want to view details of the record click the View link.
    The View Record page opens. You can view all the details of the record for confirmation purposes.
  5. Click the OK button to close the View Record page upon confirmation.
    The control passes back to the Record Modify page.
  6. Add your comments, if necessary, in the Comments text area.
  7. Click the Submit button.
    The offer will be approved and its status will change to Active.

Use Case 1: Activating a Simple Offer

In this case if you create a simple offer, activating the offer will be as follows:

Use Case 2: Activating a Bundled Offer

Let us consider the following offers, which are structured, as shown in the following diagram:

The parent offer named TriplePlay Offer has three child offers:

  • Cable Offer
  • Internet Offer
  • Telephone Offer

Scenario 1:

If the parent offer (TriplePlay Offer) and the child offers (Cable Offer, Internet Offer, and Telephone Offer) are all in Draft state, activating the parent offer does not automatically activate all the child offers. The child offers will remain in Draft state. To activate the child offers you will have to submit all child offers, individually.

Scenario 2:

When creating a bundled offer, if the parent offer (TriplePlay Offer) is in Draft state, you can assign child offers (Cable Offer, Internet Offer, and Telephone Offer), which are in Active state.