TIBCO Fulfillment Orchestration Suite Overview
TIBCO Fulfillment Orchestration provides a comprehensive suite of products that accelerates the concept-to-cash cycle for multi-play Communications Service Providers (CSPs) by automating the end-to-end process from product definition and design to the efficient, accurate fulfillment of the orders.
Concept to Cash is defined as following:
- Businesses that provide their customers a multitude of 'Sales Packages' of bundled goods and services. Sales Packages often re-use existing Products or Services and need to react quickly to changing market conditions and opportunities.
- The different Sales Packages or underlying goods and services often have complex rules governing price and validity based on any number of factors.
- Products and Services may require a provisioning or fulfillment process before being usable to the customer
- The complete life-cycle, therefore is:
Advantages
The Suite is architected in a modular approach using TIBCO's infrastructure software products. Each software in the Suite is loosely coupled with other via the use of industry standard JMS messaging and XML messages. This architecture provides scalability, fault tolerance and load balancing.
The Suite set consists of:
TIBCO® Fulfillment Catalog
Fulfillment Catalog provides the Product Catalog component of the offering. It is a J2EE application that runs in an application server, and uses relational database as data store. The Fulfillment Catalog is a plug-in for TIBCO MDM.
TIBCO® Fulfillment Order Management
Fulfillment Order Management provides the Offering Configuration and Validation component of the offering. It is based on TIBCO's complex events, rules, and BPM software products.
TIBCO® Fulfillment Provisioning
Fulfillment Provisioning automates the activation of underlying network services and the allocation of network resources.
The following diagram describes the solution placement in an enterprise architecture.