Known Issues

The following issues exist in this release of TIBCO® Product and Service Catalog:

Issue ID Summary
AC-3241 Summary: In the Offer and Price Designer, you cannot configure the offer type for a multi-container setup.
Workaround: Update the fc_opd docker file by adding the following parameters as the ENTRYPOINT parameters:
  • -Dfc.poType=PO,BUNDLE,SERVICE
  • -Dfc.bpoType=BPO,HARDWARE

You can provide the poType and bpoType as required.

AC-3240 Summary: An error message is displayed during the creation of an offer in the Offer and Price Designer if you add all the field values first and then add the KeyValue record at the end to the offer being created.

Workaround: Create an offer with the KeyValue first and then edit offer and add other fields. You can also create offer with other fields and then edit the offer with the KeyValue pair.

AC-3230 Summary: The About page has Launched state listed in the Offer status section. The launched state is still to be implemented.

Workaround: None

AC-3209 Summary: Any record created from the Offer and Price Designer cannot be deleted using the Bulk Delete operation.

Workaround: None

AC-3205 Summary: If the Offer and Price Designer enterprise had only one offer in the Rejected state, it is not displayed on the Offer List page.

Workaround: None

AC-3186 Summary: The text TIBCO® Product and Service Catalog is cut on the About screen.

Workaround: Resize the About window.

AC-3178 Summary: Workitems created before migration vanish from the inbox after you migrate from TIBCO® Fulfillment Catalog 4.1.0 to TIBCO® Product and Service Catalog 5.0.0.

Workaround: In the inbox, select ALL in the State field.

AC-3175 Summary: When uploading an image for creating a KeyValue, a null pointer error occurs on the Hierarchy Management page.

Workaround: You can attach the document from the OPD enterprise.

AC-3132 Summary: After you create TIBCO Fulfillment Catalog enterprise solution and try to import data (ZIP file) by using the TIBCO Fulfillment Catalog import data feature, an error occurs inconsistently. An error also occurs if you try to bulk delete the entries.

Workaround: Reimport the ZIP file using the TIBCO Fulfillment Catalog import data feature.

For the error that occurs during bulk delete, perform the process for bulk delete again.

AC-3128 Summary: When creating an offer, switching between tabs results in the following error:

Non-matching for creation tag

Workaround: Switch to another tab only after the current task is completed.

AC-3126 Summary: During validation of adding the comprised of relationship, the following error message is displayed:
Cannot specify unrelated records in the same request

Workaround: None

AC-3124 Summary: Documentation web help is not working for the TIBCO Fulfillment Catalog multicontainer setup.

Workaround: None

AC-3107 Summary: The following error occurs when you start the TIBCO Fulfillment Catalog:

[io.undertow.request] (default task-16) UT005023: Exception handling request to /eml/Login: java.lang.NoClassDefFoundError: Could not initialize class com.tibco.mdm.admin.jmx.LoginStatsManager.

Workaround: Estimate and plan the replication required for TIBCO Fulfillment Catalog pod and update the replicas parameter in fc.json before creating the TIBCO Fulfillment Catalog deployment.

AC-3105 Summary: The following error message is displayed in the TIBCO Fulfillment Catalog startup logs:

ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 52) WFLYCTL0013: Operation ("add") failed - address: ([

Workaround: None

AC-3075 Summary: During delta publish, even the records that are not modified are published.

Workaround: None

AC-2985 Summary: The following error message is displayed in the TIBCO Fulfillment Catalog error logs:

ERROR com.tibco.mdm.infrastructure.cache.as.CacheSizeUtility - Distributed and near caches allocated memory exceeded specified Memory

Workaround: None

AC-2898 Summary: When a manufacture date for an offer is entered in the Offer and Price Designer and then published in the TIBCO® Product and Service Catalog, the date is displayed in the following format: 2019-07-26T18:30:00.000Z.

Workaround: None

AC-2879 Summary: Date format is not available when entering a date in TIBCO Fulfillment Catalog.

Workaround: When entering the date, ensure that you use the mm/dd/yyyy format.

AC-2961 Summary: An error occurs during the importing of an exported .CSV file containing a KeyValue attachment.

Workaround: None

AC-2852 Summary: Offer and Price Designer users cannot view the status of a deleted offer or rule until it is rejected or approved by the administrator. The administrator cannot see a request for deletion on the Offer and Price Designer user interface.

Workaround: Log in to TIBCO Fulfillment Catalog as an administrator and approve or reject the rule or offer deletion.

AC-2842 Summary:Offers or rules deleted from the Offer and Price Designer are not deleted from TIBCO Fulfillment Catalog. They appear in the Pending Approval state.

Workaround: None

AC-2679 Summary: On the Characteristic, Segment, or Sales Channel tabs, modified offers are not updated with new or modified links.

Workaround: After making changes on the Characteristic, Segment, or Sales Channel tabs, navigate to another tab before clicking Submit. This workaround force updates the new and modified links.

AC-2601 Summary: The unit of measurement cannot be viewed when the Rules Editor page is opened in read-only mode.

Workaround: None

AC-2354 Summary: When validating a record on the home page, the following error message is displayed:
Cannot specify unrelated records in the same request

Workaround: None

AC-2211 Summary: When you search for products, the autocomplete mechanism only displays up to 20 entries, even if more products match the query.

Workaround: None

AC-2042 Summary: In the Internet Explorer browser, the Catalog Use drop-down list is not displayed.

Workaround: Use other supported browsers.

AC-2027 Summary: Event log pagination does not work in PostgreSQL.

Workaround: None

AC-1874 Summary: Template instances are not displayed correctly in any of the supported browsers.

Workaround: Increase the screen resolution or reduce the tree width on the left to ensure that the action menu appears on a single line.

AC-1857 Summary: Multiple pop-up windows appear when modifying record attributes on the Hierarchy Management page in any browser except Firefox.

Workaround: Use other supported browsers.

AC-1832 Summary: For PostgreSQL database, an exception is thrown if you add a milestone to a plan fragment using the Hierarchy Management canvas.

Workaround: None

AC-1815 Summary: For PostgreSQL, TIBCO Fulfillment Catalog installation changes file permissions on PostgreSQL data directory resulting in failure when starting the server.

Workaround: Change the file permission manually before starting the server.

AC-1811 Summary: Delta Export does not fetch any data if the Characteristic relationship is added.

Workaround: Add the relation in the forward way instead of the reverse way.

AC-1737 Summary: In TIBCO Fulfillment Catalog, the display name of an enterprise can contain multi-byte characters. This causes an issue when the same names are used as Enterprise Internal Name in applications such as TIBCO® MDM where only ASCII formats are supported.

Workaround: Do not use multi-byte characters for the display name of the enterprise.

AC-1684 Summary: Removing milestones and adding SLA to planfragment from Hierarchy Management gives pf_relationship.

Workaround: Delete the PLANFRAGMENT record and re-create with SLA data only.

AC-1647 Summary: You cannot upload images on the Hierarchy Management and TIBCO MDM pages.

Workaround: Save and then process the record. Once the record is processed, the image/document link starts working. The image/document link still works even if the record has been changed.

AC-1221 Summary: Applying invalid project tag name in a relationship results in a validation error for its reverse relationship.

Workaround: None

AC-369 Summary: On the Graphical Edit page, you can modify the record by using <access mode="view_record">.

Workaround: None