Import from TIBCO Provisioning

Import from TIBCO Provisioning is a process of importing Customer Facing Services (CFS) record type from TIBCO Fulfillment Provisioning (FP) into TIBCO Product and Service Catalog on demand. It is a request-reply sequence.

TIBCO Product and Service Catalog is used to design various bundles of product or service offering and various offers. TIBCO Fulfillment Provisioning has its own catalog, called FP Catalog that allows you to configure the list of available CFS and all of them are diverted into Resource Facing Services (RFS). TIBCO Fulfillment Provisioning supports different catalogues as part of the implementation of the Product and Service Order Management components maintaining Telecom provider products (product catalogue) and services (service catalogue).

For each order management component a Catalog defines the following information:

  • Managing order item instances such as services, products or resources
  • Authorized actions for these order items instances, such as create, remove, and modify
Note: The synchronization is primarily a one-way process, where catalog data from TIBCO Fulfillment Provisioning is extracted and imported into the TIBCO Product and Service Catalog under the pre-defined rule set. TIBCO Fulfillment Provisioning responds to any incoming CFS Import Request messages by generating a .csv file of all the top-level records in its default catalog. At the TIBCO Fulfillment Provisioning level, the catalog has the CFS and RFS data, but only the top level CFS record data is synchronized. The child records are not synchronized.