Creating an Incompatible Rule
An Incompatible rule condition states the incompatibility between two offers with a defined condition. If two offers are incompatible with each other then a customer cannot avail these two offers simultaneously. To create an incompatible rule, follow this procedure:
- Procedure
- Log in to the Order and Pricing Designer.
- Click on
Rules.
The Rules tab is displayed.
- Click the
icon for creating a new rule.
The new rule creation dialog box is displayed. - Provide values for the mandatory fields. Select
Incompatible in the
Type field. Click
Editor .
The Editor tab opens.
- In the
Editor
tab, you can define incompatibility between two offers. You can add a characteristic to the condition by clicking
icon. See the topic Designing Rule Criteria for more information.
The incompatibility between two offers is defined. - You can add multiple offers which are incompatible with the offer in the first box, by clicking the
icon.
- Click
Finalize.
The Finalize tab opens.
- Check the rule summary and click
Submit.
The rule is submitted for approval. The status of the rule is now Pending Approval.Creating an Incompatible Rule