Updating Synchronization Status

Records are always synchronized with Datapools.

The synchronization state (sync status) of a record can be incorrect in the following cases:

  • Datapool failed to respond.
  • Message(s) failed in Datapool(s) and there was no response from messages.
  • Response was received but response format was not comprehensive and the processing failed.
  • Record was synchronized outside the application. For instance, you migrated from MDM to another GDSN system.

When the sync status is incorrect, it affects the next message generated by the application and synchronization is not possible. To resolve this issue, the sync status needs to be updated.

You can update the sync status of the record.

    Procedure
  1. Click Browse and Search.
    A list of Repositories are displayed.
  2. In the Repository list, select the repository.
  3. Click View All.
    A list of records is displayed.
  4. Click the record whose synch status you want to update.
  5. On the View Record page, click Update Sync Status.
  6. On the Update Synch Status page, select the values for the following fields:
    Datapool
    Trading Partner
    Operation
    Sub-Operation

  7. Click Save to update sync status.
    Note: An out-of-the-box installation assumes that EAN.UCC is associated with the repository. If this format is not associated, the operation fails. To correct this, either associate the synchronization format or use another synchronization format in the rulebase rbsyncstatusupatederivation.xml.