# TIBCO Documentation and Support Services

## How to Access TIBCO Documentation

Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.

The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.

## TIBCO Enterprise Message Service Documentation

The following documents for this product can be found on the TIBCO Enterprise Message Service ™ product documentation page:

- TIBCO Enterprise Message Service User’s Guide Read this manual to gain an overall understanding of the product, its features, and configuration.
- TIBCO Enterprise Message Service Central Administration Read this manual for information on the central administration interface.
- TIBCO Enterprise Message Service Installation Read the relevant sections of this manual before installing this product.
- TIBCO Enterprise Message Service C & COBOL Reference The C API reference is available in HTML and PDF formats.
- TIBCO Enterprise Message Service Java API Reference The Java API reference can be accessed only through the HTML documentation interface.
- TIBCO Enterprise Message Service .NET API Reference The .NET API reference can be accessed only through the HTML documentation interface.
- TIBCO Enterprise Message Service Installation on Red Hat OpenShift Container Platform: This manual describes how to run TIBCO Enterprise Message Service servers on the Red Hat® OpenShift Container Platform.
- TIBCO Enterprise Message Service Release Notes Read the release notes for a list of new and changed features. This document also contains lists of known issues and closed issues for this release. This document is available only in PDF format.

## Other TIBCO Product Documentation

You may find it useful to read the documentation for the following TIBCO products:

- TIBCO FTL®
- TIBCO Rendezvous®
- TIBCO SmartSockets®
- TIBCO EMS® Client for z/OS (CICS)
- TIBCO EMS® Client for z/OS (MVS)
- TIBCO EMS® Client for IBM i

## Third-Party Documentation

- Java™ Message Service specification, available through http://www.oracle.com/technetwork/java/jms/index.html.
- Java™ Message Service by Richard Monson-Haefel and David A. Chappell, O’Reilly and Associates, Sebastopol, California, 2001.
- Java™ Authentication and Authorization Service (JAAS) LoginModule Developer's Guide and Reference Guide, available through http://www.oracle.com/technetwork/java/javase/jaas/index.html.

## How to Contact TIBCO Support

You can contact TIBCO Support in the following ways:

- For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
- For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
- For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.

## How to Join TIBCO Community

TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, go to https://community.tibco.com.

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