You can temporarily suspend an alert message, to prevent it from interfering with other monitoring tasks. For example, if a condition such as process failure is generating a high-level alert with a warning bell and the problem is being worked on, you can suspend the alert until the problem is resolved. Suspension details are added to the properties of the message. These details are visible to you and other TIBCO Hawk WebConsole users, as well as all Console API applications.
Suspending an alert message affects only the action of the generated the alert. If the condition that generates the alert message also generates another type of action, such as attempting to restart the process, that action is unaffected.
The Cleared checkbox for this alert is selected. The Alert Suspend details are displayed in the
Alert Clear/Suspend Details section of the alert information panel. The following information is displayed:
Alert suspension is lifted either when the suspension interval ends or when a user invokes the
resumeSuspendedAlerts method of the
RuleBaseEngine microagent. For more information on microagent methods, see the
TIBCO Hawk Microagent Reference.
Once suspended, the alert is cleared. Once cleared, it can be purged from the Alert List, whether or not the problem condition is resolved. If the condition still exists when the suspension interval ends, the agent generates a new alert message for the condition.