Self:getAgentTimeZone Method Purpose This method returns the Agent Time Zone information. Type Open, Synchronous, IMPACT_INFO Arguments None Returns Name Type Description TimeZone ID String The time zone ID of the agent TimeZone Name String The name of the agent's time zone suitable for presentation to the user in the default locale TimeZone offset Integer The amount of time (considering daylight saving changes) in milliseconds to add to UTC to get standard time in the current time zone TimeZone String String The textual representation of the current time zone