Self:getAgentTimeZone
Method
Purpose
This method returns the Agent Time Zone information.
Type
Open, Synchronous, IMPACT_INFO
Arguments
None
Returns
Name |
Type |
Description |
TimeZone ID |
String |
The time zone ID of the agent |
TimeZone Name |
String |
The name of the agent's time zone suitable for presentation to the user in the default locale |
TimeZone offset |
Integer |
The amount of time (considering daylight saving changes) in milliseconds to add to UTC to get standard time in the current time zone |
TimeZone String |
String |
The textual representation of the current time zone |