Self:getAgentTimeZone

Method

Purpose

This method returns the Agent Time Zone information.

Type

Open, Synchronous, IMPACT_INFO

Arguments

None

Returns

 

Name

Type

Description

TimeZone ID

String

The time zone ID of the agent

TimeZone Name

String

The name of the agent's time zone suitable for presentation to the user in the default locale

TimeZone offset

Integer

The amount of time (considering daylight saving changes) in milliseconds to add to UTC to get standard time in the current time zone

TimeZone String

String

The textual representation of the current time zone