Copyright © Cloud Software Group, Inc. All Rights Reserved

Configuring iProcess Engine Time Zone

An iProcess Engine that is installed on a server operating in one time zone may be accessed by TIBCO iProcess Workspace users who are operating in different time zones. For example, a company’s office in California (Pacific Standard Time, GMT‑08:00) may want to run cases of procedures that are hosted on a server running in the company’s administrative centre in Washington D.C. (Eastern Standard Time, GMT‑05:00).

This will lead to a disparity between time stamps created by the server (which will use its local time) and their subsequent interpretation by the computers hosting the TIBCO iProcess Workspaces. This disparity will affect:

•	work item time stamps

•	audit trail time stamps

•	deadline time stamps and processing

•	priority escalation of work items

•	date/time settings for participation and redirection.

To avoid this disparity, you can configure the iProcess Engine processes to operate in the same time zone as the clients. Note that:

•

The time zone is set for ALL processes generated by iProcess Engine. Different processes on the same iProcess Engine cannot use different time zones, even if they are running on different servers. To continue the example above, if iProcess Engine is configured to run in Pacific Standard Time it can only administer sites in that time zone without discrepancy.

•	If multiple iProcess Engines are running on the same physical hardware (which can be either a single node or a node cluster), each iProcess Engine can operate in its own designated time zone.

Setting the Time Zone

The time zone used by iProcess Engine is stored using the TIMEZONE process attribute. Its value must be a valid time zone recognized by the operating system. See TIMEZONE on page 172.

By default, the TIMEZONE attribute is not set, and iProcess Engine uses the host server’s local time.

You can set the value of TIMEZONE using the SWDIR\util\swadm utility. If you want to:

•	See what time zone iProcess Engine is currently operating in, use the SHOW_ALL_ATTRIBUTES command. See Display All Process Attributes.

•	Configure iProcess Engine to operate in a different time zone, use the SET_ATTRIBUTE command. See Set a Process Attribute.

•	Reset iProcess Engine to use the host server’s local time, use the DELETE_ATTRIBUTE command. See Delete a Process Attribute.

Using the SWDIR\util\swadm utility to change the time zone triggers an event informing the server processes that the time zone has changed. iProcess Engine does not need to be restarted for the change to take effect.

Copyright © Cloud Software Group, Inc. All Rights Reserved