Copyright © Cloud Software Group, Inc. All Rights Reserved

WIS_AGE_USE_WORKING_DAYS

Section

WQS

Initial Value

0

Units

N/A

Range

0 or 1

Description

Defines whether or not iProcess will escalate a work item’s priority when its increment period expires. If the value is:

•	0 specifies a work item’s priority will always escalate when its increment period expires, whether the current date/time is a working day or a non-working day (as defined in the staffpms file - see SWDIR\etc\staffpms).

•	1 specifies a work item’s priority will only escalate if the current date/time is defined as a working day (in the staffpms file).

If the value of this parameter is set to 1, it only affects procedures that have the Use Working Days flag set in TIBCO iProcess Modeler.

For example, suppose that:

•	on a Friday morning, a work item has a priority value of 10.

•	its increment period is 1 day, and this period expires at 5pm each day.

•	the working week is defined in the staffpms file as Monday to Friday.

On the following Monday morning, the work item’s priority value will therefore be:

•	9 specifies if WIS_AGE_USE_WORKING_DAYS is set to 1 and the procedure’s Use Working Days flag is set. (The priority value is incremented when the increment period expires on Friday, but is not incremented when it expires on Saturday and Sunday.)

•	7 specifies for any other combination of these settings. (The priority value is incremented when the increment period expires on Friday, Saturday and Sunday.)

Copyright © Cloud Software Group, Inc. All Rights Reserved