Recommendations

You should consider carefully whether you want to support UTF-8 encoding. While circumstances differ between individual cases, TIBCO recommends that:

New iProcess Engine installations should always opt to use UTF-8 encoding. This enables your installation to convert to supporting multiple multi-byte character sets even if you don’t need it now, at little cost.
Existing iProcess Engine installations should upgrade based on the type of character encoding currently in use:
Existing iProcess Engine installations that use a single-byte character set should in most cases opt to use UTF-8 encoding. This ensures that you can convert to supporting multiple languages should it become necessary at a later date.
Existing iProcess Engine installations that already use a multi-byte native character set should not use UTF-8, because of the likely increase in database size and in the length of individual items, and the risk of data truncation in the conversion process (see Issues with UTF-8 Encoding).