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TIBCO iProcess® Engine 11.9.1

# 1851

Invalid work queue address 'QueueName' for MBOX message 'PURGE^Instruction'.

At a later date it might be useful to explain the format of instruction data?

Description

The WISMBD process has received a PURGE instruction for the QueueName work queue, but that QueueName does not exist on the system (according to the WQS process). The PURGE instruction will be ignored.

Appears In

SWDIR\logs\sw_warn

Severity

2 (Severe)

Action

To resolve the problem:

| 1. | Investigate why the iProcess Engine was trying to send the PURGE instruction to a work queue that does not exist. If the work queue:

| — | has existed for some time, check that it does still exist (using the SWDIR\util\plist -u command).

| — | has recently been added or deleted, the problem may just be a timing issue.

| 2. | If necessary, use the SWDIR\bin\swutil command to resend the PURGE instruction.

See Also

“Purging Cases”, in the TIBCO iProcess swutil and swbatch Reference Guide, for more information about how to purge a case using SWDIR\bin\swutil.

Draft comments: Keith: You wrote “Investigate why it was trying to send this work item to a queue that does not exist. If the queue has existed for a while then check the queue does still exist otherwise if it has recently been created or deleted then it is just a timing issue and …” What was supposed to finish off the “and”?

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