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TIBCO iProcess® Engine 11.9.1

# Checking Work Queue Items

Run the following command to check whether the work items in a work queue that has been cached by the `WIS` process, have matching records in the `outstanding_addr` table or not.

Note | This command is used in very the rare circumstance that there is a discrepancy between the foreground and background records for a work item. The discrepancy is usually caused by some system failure.

`swutil CHECKITEM` `queuename``` `workitemtag``` `workitemtag...`

where:

| • | `queuename` is the name of the queue that contains the work items you want to check.

| • | `workitemtag``` `workitemtag...` is the case number and the request ID in the following format:

`case number`, `request id`

For example, `101,1001`.

You can check more than one work item in a queue by using spaces to separate them. For example, `101,1001 102,1002 103,1003`.

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