Open topic with navigation

TIBCO iProcess® Engine 11.9.1

# Removing Work Queue Items

Run the following command to remove work items in a work queue that is cached by the `WIS` process, if the work items do not have matching records in the `outstanding_addr` table.

`swutil CLEANITEM` `queuename``` `workitemtag``` `workitemtag...`

where:

| • | `queuename` is the name of the queue that contains the work items you want to remove.

| • | `workitemtag``` `workitemtag...` is the case number and the request ID in the following format:

`case number`, `request id`

For example: `101,1001`.

You can remove more than one work item in a queue by using spaces to separate them. For example: `101,1001 102,1002 103,1003`.

Note | This command must be used with the `swutil CHECKITEM` command. You must run the `swutil CHECKITEM` command to confirm that unmatched records exist in the `outstanding_addr` table before running this command to remove the work items. TIBCO recommends you use this command with guidance from TIBCO Support.

The command checks whether the work items have matching records in the `outstanding_addr` table before removing them from the `WIS` cache. If the work items have matching records in the `staffo`, `pack_data`, and `pack_memo` tables, these records of work items are also removed from the tables.

Subtopics

Did you find this helpful?

Yes No
Great!
Thanks for taking the time to give us some feedback.
Sorry about that

Why wasn't this helpful? (check all that apply)

Could not find what I was looking for
Instructions confusing or unclear
Instructions did not work

Want to tell us more?

Please select at least one option or provide details about the issue!!

Error occurred while submitting feedback.

Error2 occurred while submitting feedback.

TIBCO iProcess® Engine

Copyright © 1994-2024. Cloud Software Group, Inc. All Rights Reserved.