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TIBCO iProcess® Engine 11.9.1

# The Installer Cannot Locate an Oracle UNDO Tablespace

## Problem Description

The installer displays one of the following error messages when you click the Next button from the Database Details dialog box:

Error Message | Meaning
This Oracle instance does not have an UNDO tablespace defined. You cannot continue the installation without an UNDO tablespace. | The installer has connected to the Oracle database and determined that an UNDO tablespace does not exist.
Failed to determine if there is an UNDO tablespace present. | The installer has attempted to connect to the Oracle database to determine if an UNDO tablespace exists, but has been unable to do so.

The installer cannot create the iProcess Engine database schema without an UNDO tablespace.

## What To Do

To resolve this problem:

| 1. | Click the OK button. The Database Details dialog box is displayed.

| 2. | Make sure that the Oracle database is running and that your computer has a network connection to it.

| 3. | Make sure that an Oracle UNDO tablespace exists for the iProcess Engine database. Create one if it does not. See Oracle documentation for more information on how to create and manage UNDO tablespaces.

| 4. | Click the Next button on the Database Details dialog box.

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