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TIBCO iProcess® Engine 11.9.1

# Oracle Advanced Queuing Is Not Enabled

## Problem Description

The installer displays one of the following error messages when you click the Next button from the Database Details dialog box:

Error Message | Meaning
This Oracle connection does NOT have Advanced Queuing installed. Oracle Advanced Queuing (AQ) is required for iPE. | The installer has connected to the Oracle database and determined that Oracle Advanced Queuing is not installed for the specified Oracle database service (TNS) name.
Failed to determine whether Oracle AQ is correctly installed. | The installer has attempted to connect to the Oracle database to determine if Oracle TAF is installed, but has been unable to do so.

Oracle Advanced Queuing provides the message queuing and event handling systems used by the iProcess Engine. The iProcess Engine will not work if Oracle Advanced Queuing is not installed.

## What To Do

To resolve this problem:

| 1. | Click the No button to return to the Database Details dialog box.

| 2. | Make sure that the Oracle database is running and that your computer has a network connection to it.

| 3. | Make sure that Oracle Advanced Queuing is installed. See your Oracle documentation for more information about installing Advanced Queuing.

| 4. | Click the Next button on the Database Details dialog box.

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