Open topic with navigation

TIBCO iProcess® Engine 11.9.1

# Upgrading Fails Because It Cannot Create the Process Sentinels Process

## Problem Description

The installer displays the following fatal error:

    InstallService(): CreateService (iProcess staffw_nod1 iProcess Sentinels) The specified service has been marked for deletion.

The Services dialog box was open when you ran the installer.

If the Services dialog box is open when the installer runs, the installer cannot upgrade the indicated iProcess Engine service.

## What to Do

To correct this error:

| 1. | Close the Services dialog box.

| 2. | Run the installer again.

Did you find this helpful?

Yes No
Great!
Thanks for taking the time to give us some feedback.
Sorry about that

Why wasn't this helpful? (check all that apply)

Could not find what I was looking for
Instructions confusing or unclear
Instructions did not work

Want to tell us more?

Please select at least one option or provide details about the issue!!

Error occurred while submitting feedback.

Error2 occurred while submitting feedback.

TIBCO iProcess® Engine

Copyright © 1994-2024. Cloud Software Group, Inc. All Rights Reserved.