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TIBCO iProcess® Engine 11.9.1

# Connecting to the Oracle Database Fails During Installation

## Problem Description

The installer displays the following error when you click the Next button from the Database Details dialog box:

    Failed to connect to database with username, password and connection supplied.
``Do you wish to continue with this setup?``

The installer cannot connect to the Oracle database.

## What to Do

To resolve this problem:

| 1. | Check the following:

| — | You have specified the correct information in the Database Details dialog box.

| — | The Oracle database is running and your computer has a network connection to it.

| 2. | If you want to continue with the installation, click the Yes button. If you do not want to continue with the installation, click the No button. The installer exits.

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