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TIBCO iProcess® Engine 11.9.1

# Failed to Start TIBCO iProcess Engine Using a Domain User

## Problem Description

(Only for Microsoft Windows Server 2012 R2) If you install TIBCO iProcess Engine as Administrator and specify another domain user as the TIBCO iProcess Engine administrator account in the Group & User Configuration dialog box, the following error occurred when you run the `swstart -p` command to start TIBCO iProcess Engine:

    Could Not Find C:\swserver\lipelw1\pmstop
    System error 5 has occurred
    Access is denied.

## What to Do

To resolve this problem, perform the following tasks:

| • | User Account Control Setting

| • | Security Policy Setting

User Account Control Setting

Perform the following steps to change user account control setting:

| 1. | Click or tap Start in Microsoft Windows. In the search box, type Change User Account Control settings. The User Account Control Settings dialog box is displayed.

| 2. | Move the slider to Never notify.

| 3. | Click OK.

Security Policy Setting

Perform the following steps to set security policy for user account:

1. Open the Control Panel window.

2. Double-click the Administrative Tools icon.

3. Double-click the Local Security Policy icon. The Local Security Policy window is displayed.

4. Expand Local Policies > Security Options in the left panel and then double-click the User Account Control: Run all administrators in Admin Approval Mode item in the right panel.

5. Select Disabled in the Local Security Setting tab.

6. Restart your machine.

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