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TIBCO iProcess® Engine 11.9.1

# 1866

Failed to load 'EAIType' EAI Run-Time Plug-In library 'Path', error 'ErrMsg'

Description

The iProcess Engine failed to load the specified EAIType EAI Server Plug-in from the specified Path. The ErrMsg text provides more details about the reason for failure.

The BG processes may stop (for example if the problem is with the TIBCO iProcess Java Plug-in), or may continue to run normally. However, transactions that attempt processing of EAI step types handled by the EAIType EAI Server Plug-in will be aborted and rolled back.

Note | The transaction will be automatically retried a number of times. On SQL Server and DB2 versions, this is defined by the IQL_RETRY_COUNT process attribute value. On Oracle versions the retry parameters are attributes of the Oracle AQ queues.

Appears In

SWDIR\logs\sw_error

Severity

2 (Severe)

Action

To resolve the problem:

| 1. | Check that the specified EAI Server Plug-in exists at the specified Path and that the necessary access permissions exist on the library.

| 2. | Use the SWDIR\util\sweaireg LIST command to list the existing EAI Plug-in entries. Search this list for EAIType to ensure that the plug-in is correctly registered. Note that Java-related EAI types (such as the TIBCO iProcess BusinessWorks Plug-in) will not be listed separately.

| 3. | If this error occurs after the uninstallation of a component, follow the instructions in the section "Unregister (Remove) an EAI Plug-in" in TIBCO iProcess Engine Administrator’s Guide to unregister the EAIType component.

| 4. | Check that the operating-system specific shared library path requirements are satisfied.

| 5. | If you have made any changes then try restarting the background processes.

| 6. | If this does not resolve the problem, please use the following command to set debugging on:

`swadm set_attribute 0 BG 0 debug ALL=1,x=255`

and restart the background process. Contact TIBCO Support with the resulting log files.

See Also

The following:

| • | “IQL_RETRY_COUNT”, in TIBCO iProcess Engine: Administrator's Guide, for a detailed description of this process attribute.

| • | “Managing EAI Step Server Plug-ins”, in the TIBCO iProcess Engine Administrator's Guide, for information about how to use the SWDIR\util\sweaireg utility.

| • | The appropriate TIBCO iProcess Engine Installation Guide, for more information about shared library path requirements.

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