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TIBCO iProcess® Engine 11.9.1

# 1888

The process manager detected that process (ProcessName) has terminated abnormally. Socket error (Errno).

Description

The worker process sentinel has detected that the specified ProcessName has failed, with a socket Errno. (The connection to the process being monitored has been prematurely disconnected without an appropriate termination signal.)

The worker process sentinel uses a TCP/IP socket connection with each started iProcess Engine process to monitor that process. Each process is given a unique port number on which to create a server‑side socket which the worker process sentinel can connect to and monitor.

Appears In

SWDIR\logs\sw_error

Severity

2 (Severe)

Action

To resolve the problem:

| 1. | Check that the specified ProcessName has been automatically restarted by the worker process sentinel.

Note | The process will only be automatically restarted if its PROCESS_AUTO_RESTARTS process attribute is set to 1.

| 2. | If the failed ProcessName is the SPO server (SPO), change the value of the POOLCONNTIMEOUT parameter, in the DBPOOL section of the SWDIR\etc\staffcfg file, from 600 to 86400.

| 3. | If the process has not been automatically restarted, manually restart it using the SWDIR\util\swsvrmgr RESTART command.

| 4. | Monitor the process closely to ensure that it remains running.

| 5. | See the socket documentation for your particular operating system for more information about the socket Errno, what might have caused it, and how to resolve it.

See Also

The following sections in the TIBCO iProcess Engine: Administrator's Guide:

| • | “Administering Process Attributes”, for more information about the PROCESS_AUTO_RESTARTS process attribute.

| • | “Tuning the iProcess Engine Using SWDIR\etc\staffcfg Parameters”, for more information about the POOLCONNTIMEOUT parameter.

| • | “Administering iProcess Engine Server Processes”, for more information about SWDIR\util\swsvrmgr RESTART.

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