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TIBCO iProcess® Engine 11.9.1

# Installation Encounters an Error Trying to Locate pthread.dll

## Problem Description

When you run the installer, the installer exits immediately with one of the following error messages:

| • | `Failed to locate the 'pthread.dll' component`
| • | `The minimum 'pthread.dll' component version required is 2.7.0. The version available on the system is 2.6.0`
| • | `Failed to load the 'pthread.dll' component as no version information could be found in it`
| • | `Failed to determine the version of the 'pthread.dll' component.`

accompanied by the following message:

    POSIX Threads (pthreads) for Win32 is required in order for the
    software to run correctly.  Please refer to the Installation
    Guide for information on where to get hold of this component and how to install it.

## What to Do

To resolve this problem:

| 1. | Obtain the POSIX Threads (pthreads) library for Windows distribution set library from TIBCO Software Inc. and make it available on your system PATH. For detailed information, see POSIX Threads (pthreads).

| 2. | Run the installer again.

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