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TIBCO iProcess® Engine 11.9.1

# 1869

Procedure:ProcName@HostName EAI Step:StepName Case:CaseNum EAI plug-in EAIRun_Call() failed, error: ErrMsg

Description

The EAI plug-in has encountered an infrastructure-level error while initiating the call-out for the specified EAI step. For example, an EAI plug-in has failed to connect with some external resource. The ErrMsg text provides more details about the reason for failure.

The BG processes will continue to run normally. However, transactions that attempt processing of EAI step types handled by the EAIType EAI Server Plug-in will be aborted and rolled back.

Note | The transaction will be automatically retried a number of times. On SQL Server and DB2 versions, this is defined by the IQL_RETRY_COUNT process attribute value. On Oracle versions the retry parameters are attributes of the Oracle AQ queues.

Appears In

SWDIR\logs\sw_warn

Severity

2 (Severe) or 3 (Warning), depending on the specific error and the EAI Server Plug-in that returned it.

Action

See the documentation for the specified EAI Server Plug-in for more information about the ErrMsg text, its severity, the possible causes of the error and how to resolve it.

See Also

“IQL_RETRY_COUNT”, in the TIBCO iProcess Engine Administrator's Guide, for a detailed description of this process attribute.

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