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TIBCO iProcess® Engine 11.9.1

# Bad Username Or Password

## Problem Description

The following message:

``L024 SECURITY ERROR: Bad username or password``

is returned on a new installation, even though the username and password specified have been validated as correct.

## Affected Database

Oracle, DB2

## What to Do

Check the permissions of `etc/swrpcudp`. The `setuid` flag should be set for both the owner and the group:

    -r-sr-s--- 1 root staffwar 484904 Mar 26 2008 swrpcudp

If this is set correctly, also check the mount options of the file system, using the `mount -p` command. This example shows the mount output for a `/tibco` file system:

    dev/vgtibco/lvtibco /tibco vxfs nosuid,ioerror=mwdisable,delaylog,nodatainlog,dev=40010001 0 0

The file system in this case has disabled the ability of iProcess Engine to use `setuid`, which is a requirement for password verification on UNIX. Remount the file system without the `nosuid` limitation to enable iProcess logins with password verification.

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