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TIBCO iProcess® Engine 11.9.1

# The Installer Cannot Initialize the iProcess Engine Database

## Problem Description

The installer displays the following error when it tries to run the SQL script to initialize the iProcess Engine database schema:

    The database initialization script has failed to run successfully.
    Setup cannot continue.

## What To Do

To resolve this problem:

| 1. | Click the Exit button to exit from the installer.

| 2. | Examine the following log file to determine the cause of the error:

| — | For Oracle users

`SWDIR``\logs\init2Kora_tok.sql_``UserName_TimeStamp``.log`

| — | For SQL Server users

`SWDIR``\logs\init2Ksql.sql_``UserName_TimeStamp``.log`

where:

| — | `UserName` is the name of the account being used to run the installer (such as, the IPEINSTALL user).

| — | `TimeStamp` is the time that the log file was created, in the form `DDMMYYYY_HHMM`.

| 3. | If the cause of the error is obvious, correct it and restart the installer. If not, contact TIBCO Support for further assistance.

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