Deleting Messages

To delete a single message, click the Delete icon on the message row.

You can also delete multiple messages simultaneously. The following topics list steps to do the same.

Selective Deletion

1. Select the check box for the message that you want to delete. To delete multiple messages, select multiple check boxes. The Delete All button changes to Delete.
2. Click Delete to delete the selected message or messages. A confirmation dialog box is displayed.
3. Click YES. A final confirmation dialog box is displayed.
4. Click YES, REMOVE.

Deleting Filtered Messages

  1. To delete all the messages fetched by applying a filter, Delete All changes to Delete Filtered.

  2. Click Delete Filtered to delete the filtered messages. A confirmation dialog box is displayed.

  3. Click YES. A final confirmation dialog box is displayed.

  4. Click YES, REMOVE.

Deleting All Messages for an MBox Queue

Note: The Delete ALL option is disabled when a filter is applied.

  1. To delete all messages for the selected MBox Queue, click Delete ALL. A confirmation dialog box is displayed.

  2. Click YES. A final confirmation dialog box is displayed.

  3. Click YES, REMOVE.