The LDAPCONF Utility
If you use the LDAPCONF Utility and the system default encoding is not UTF-8, ensure that option [10] Enable Attribute Value Translation from UTF-8 is deselected. If selected, this enables the conversion between the UTF-8 format used by LDAP and the system locale of the iProcess Engine. If iProcess Engine is using UTF-8, this conversion is redundant.
For more information about this menu option, see the "Setting up the Connection" topic in the LDAPCONF Utility User Guide.