The Installer Cannot Find a Required OS Utility on the System

Problem Description

When you run the installer, it checks to see if it can find all operating system utilities that it needs, either on the installing user’s PATH, or elsewhere on the system. If it cannot find a particular utility, the following message is displayed:

ERROR: the OS utility 'UtilityName’ cannot be located, and is required for the TIBCO iProcess Engine installer to run.

where UtilityName is the name of the missing utility.

The installer then exits.

Affected Database

Oracle, DB2

What To Do

To resolve this problem:

1. Make sure that the UtilityName utility is available on the system. Install it if required.
2. If necessary, update the installing user’s PATH to include the location where the UtilityName utility is installed.
3. Restart the installer.

See Also

See your operating system documentation for more information.