Disabling Oracle Authentication Services

Status

If you are...

This task ...

Installing a new iProcess Engine Version 11.9.0

Possibly required

Upgrading from an iProcess Engine Version 11.0 or later

Possibly required

Database

Oracle

Description

If you are installing the iProcess Engine in an Active Directory environment, you must disable Oracle authentication services. If you do not do this, the following error occurs when it attempts to connect to the Oracle database:

TNS-12638 Credential retrieval failed

Note 

If you are not using Active Directory you do not need to do this.

Procedure

To disable authentication services, set the following parameter in the Oracle sqlnet.ora configuration file:

SQLNET.AUTHENTICATION_SERVICES=none

Note 

By default, the sqlnet.ora file is located in the ORACLE_HOME\network\admin directory, or in the directory specified by the TNS_ADMIN environment variable.