Errors Occur on Validating the Installation
Problem Description
The installer displays one or more of the following error messages when it attempts to validate that the installation has succeeded:
|
Error Message |
Failed to start the NobleNet Portmapper for TCP service or contact it once it had been started.
|
Failed to start the iPE COM+ component.
|
Some or all of the iPE registry entries haven't been created or updated correctly.
|
Failed to subscribe, publish or receive a COM+ event.
|
Failed to access the database and validate the nodename.
|
Failed to enqueue message to the BG.
|
In each case, ErrorDescription provides more detailed information about the specific error that has occurred. There may also be further information in the Windows System and/or Application event logs (which you can view by selecting Control Panel > Administrative Tools > Event Viewer.)
In the case of the COM+, database access and enqueuing message errors, the following log file also provides further information about the error:
SWDIR\logs\PostChecks_UserName_TimeStamp.log
where:
| • | UserName is the name of the account being used to run the installer (for example, the IPEINSTALL user). |
| • | TimeStamp is the time that the log file was created, in the form DDMMYYYY_HHMM. |
What To Do
Examine the ErrorDescription and, if applicable, the log file to try and determine the cause of the error and its possible resolution.
TIBCO recommends that you contact TIBCO Support for further assistance with any of these errors unless the cause and resolution are immediately obvious.