Installing with an Unsupported Database Version

Problem Description

If you try to install or upgrade the iProcess Engine using a database version that does not meet the minimum requirements for this version of the iProcess Engine, the installer displays the following error messages when you click the Next button from the Database Details dialog box. For example,

• for the Oracle database:

WARNING: the version of Oracle you are using is not supported.

 

See the Installation Guide for full details of supported Oracle versions.

 

Minimum versions required are

12c R2 (12.2.0.1)

18c (12.2.0.2)

19c (19.0.0.0)

Do you wish to continue with this installation?

• for the SQL Server database:

 

Failed to determine the version of SQL server.

Do you wish to continue with this installation?

or

 

WARNING: the version of SQL server you are using is not supported.

 

Minimum version required is:

SQL Server 2016

SQL Server 2017

SQL Server 2019

 

Continue with installation?

 

Warning 

Although you can continue, TIBCO recommends that you only install the iProcess Engine using a supported database version.

What To Do

If you want to continue with the installation, click the Yes button.

If you do not want to continue with the installation:

1. Click the No button. The installer exits.
2. Upgrade your operating system and/or database to a supported version and then restart the installer.