License File Cannot Be Found

Problem Description

When the installer attempts to generate configuration files, it displays an error message stating that the license file cannot be found. When you click the OK button to acknowledge this message, a Dr. Watson error is generated.

When running the installer, in the Choose Destination Location dialog box, the Destination Folder for the iProcess system directory (SWDIR) had a full pathname of more than 64 characters.

What to Do

To resolve this problem:

1. Run the installer again.
2. In the Choose Destination Location dialog box, specify a Destination Folder pathname that has a length 64 characters or less.