Oracle Client and Database NLS_LANG Settings Do Not Match

Problem Description

The installer displays one of the following error messages when you click the Next button from the Database Details dialog box:

Error

Meaning

The NLS_LANG environment setting doesn't match the database's setting.

The installer has connected to the Oracle database and determined that its NLS_LANG setting does not match the NLS_LANG setting on the Oracle client.

Failed to check the NLS environment settings with that of the database.

The installer has attempted to connect to the Oracle database to check its NLS_LANG setting, but has been unable to do so.

What To Do

To resolve this problem:

1. Click the No button to return to the Database Details dialog box.
2. Make sure that the Oracle database is running and that your computer has a network connection to it.
3. Change the NLS_LANG setting for the Oracle client so that it matches the NLS_LANG setting on the Oracle database.
4. Click the Next button on the Database Details dialog box.