The Installer Cannot Initialize the iProcess Engine Database
Problem Description
The installer displays the following error when it tries to run the SQL script to initialize the iProcess Engine database schema:
The database initialization script has failed to run successfully. |
What To Do
To resolve this problem:
| 1. | Click the Exit button to exit from the installer. |
| 2. | Examine the following log file to determine the cause of the error: |
| — | For Oracle users |
SWDIR\logs\init2Kora_tok.sql_UserName_TimeStamp.log
| — | For SQL Server users |
SWDIR\logs\init2Ksql.sql_UserName_TimeStamp.log
where:
| — | UserName is the name of the account being used to run the installer (such as, the IPEINSTALL user). |
| — | TimeStamp is the time that the log file was created, in the form DDMMYYYY_HHMM. |
| 3. | If the cause of the error is obvious, correct it and restart the installer. If not, contact TIBCO Support for further assistance. |