Checking Work Queue Items

Run the following command to check whether the work items in a work queue that has been cached by the WIS process, have matching records in the outstanding_addr table or not.

Note	This command is used in very the rare circumstance that there is a discrepancy between the foreground and background records for a work item. The discrepancy is usually caused by some system failure.

swutil CHECKITEM queuename workitemtag workitemtag...

where:

•

queuename is the name of the queue that contains the work items you want to check.

•

workitemtag workitemtag... is the case number and the request ID in the following format:

case number, request id

For example, 101,1001.

You can check more than one work item in a queue by using spaces to separate them. For example, 101,1001 102,1002 103,1003.