Example

Checking a Work Item

To check a work item with the case number, 101, and the request ID, 1001, in the queue1 queue, enter the following command on a command line:

swutil CHECKITEM queue1 101,1001

Checking Work Items in a Queue

To check three work items in the queue1 queue, enter the following command at a command line:

swutil CHECKITEM queue1 101,1001 102,1002 103,1003

where each work item with the case number and the request ID is as follows:

101,1001
102,1002
103,1003