1714

Resend Outstanding Mail for 'ProcName' Failed - Case data access error

Description 

A Background (BG) process cannot access the case information for a case of the ProcName procedure after receiving a SWDIR\bin\swutil RESEND command.

Appears In 

SWDIR\logs\sw_warn

Severity 

2 (Severe)

Action 

To resolve the problem:

1.

Use the following command to set debug settings on the BG process:

SWDIR\util\swadm set_attribute 0 bg 0 debug c=255,m=41,C=255,q=57,TIME=ABS,FLAGS=U

2.

Re-run the SWDIR\bin\swutil RESEND command.

3.

Send the resulting log files (SWDIR\logs\bg*.log) to TIBCO Support for further investigation.

See Also 

The following:

•

the TIBCO iProcess swutil and swbatch Reference Guide, for more information about the swutil RESEND command.

•

“Set a Process Attribute”, in the TIBCO iProcess Engine Administrator's Guide, for more information about the SWDIR\util\swadm command.