Debugging

Warning

IMPORTANT - For some system messages, the Action section recommends that you turn debugging on to assist in resolving the problem.

You may need to capture debug information either:

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for one or more iProcess Engine server processes or,

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for the staffifc.exe (on Windows) or Pstaffifc (on UNIX) process. This process is called by the SWDIR\bin\swutil command.

Before using debugging, you should be aware of the following:

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Enabling debugging for iProcess Engine server processes can have a significant impact on system performance, particularly for processes, such as the Background (BG), Work Queue Server (WQS) or Work Item Server (WIS).

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Enabling debugging for the staffifc.exe (on Windows) or Pstaffifc (on UNIX) process means that SWDIR\bin\swutil commands will take longer to run. It will not affect the performance of the iProcess Engine server processes.

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Whenever possible, enable debugging at a time that will minimize the impact on system performance.

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Always disable debugging again immediately after you have obtained the necessary debug data.

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Debug files are created in the SWDIR\logs directory. Depending on the debug settings used, debug log files can be extremely large. Ensure that the system has adequate disk space available before enabling debugging, and remove the debug log files as soon as they are no longer needed.

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Use debugging only when you are explicitly advised to do so, either in this guide, or by TIBCO Support.