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TIBCO iProcess® Engine 11.10.0

# 1874

Procedure:ProcName EAI Step:StepName Case:CaseNum failed. Could not withdraw the delayed release EAI step - the run-time plug-in for this EAI step type (EAIType) is either not registered or failed to load and initialise correctly.

Description

The BG process has attempted to process a withdraw of an EAI step of the given EAIType, but the EAIType EAI Server Plug-in is either not installed or has failed to initialize correctly.

The BG process rolls back the transaction being processed at the time of failure and continues processing other transactions.

Note | The transaction will be automatically retried a number of times. On SQL Server and DB2 versions, this is defined by the IQL_RETRY_COUNT process attribute value. On Oracle versions the retry parameters are attributes of the Oracle AQ queues.

Appears In

SWDIR\logs\sw_warn

Severity

2 (Severe)

Action

To resolve the problem:

| 1. | Check that the EAIType EAI Server Plug-in has been installed correctly.

| 2. | Check both the SWDIR\logs\sw_warn and sw_error files for any initialization errors for the EAIType EAI Server Plug-in.

| 3. | Contact TIBCO Support (or the support organization for the specified EAI plug-in if it is not supplied by TIBCO) for further assistance.

See Also

“IQL_RETRY_COUNT”, in the TIBCO iProcess Engine: Administrator's Guide, for a detailed description of this process attribute.

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