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TIBCO iProcess® Engine 11.10.0

# 1714

Resend Outstanding Mail for 'ProcName' Failed - Case data access error

Draft comments: What’s the %s parameter for this message? Case Number?

Description

A Background (BG) process cannot access the case information for a case of the ProcName procedure after receiving a SWDIR\bin\swutil RESEND command.

Appears In

SWDIR\logs\sw_warn

Severity

2 (Severe)

Action

To resolve the problem:

| 1. | Use the following command to set debug settings on the BG process:

`SWDIR\util\swadm set_attribute 0 bg 0 debug c=255,m=41,C=255,q=57,TIME=ABS,FLAGS=U`

| 2. | Re-run the SWDIR\bin\swutil RESEND command.

| 3. | Send the resulting log files (SWDIR\logs\bg*.log) to TIBCO Support for further investigation.

See Also

The following:

| • | the TIBCO iProcess swutil and swbatch Reference Guide, for more information about the swutil RESEND command.

| • | “Set a Process Attribute”, in the TIBCO iProcess Engine Administrator's Guide, for more information about the SWDIR\util\swadm command.

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