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TIBCO iProcess® Engine 11.10.0

# Upgrading Fails Because It Cannot Create the Process Sentinels Process

## Problem Description

The installer displays the following fatal error:

    InstallService(): CreateService (iProcess staffw_nod1 iProcess Sentinels) The specified service has been marked for deletion.

The Services dialog box was open when you ran the installer.

If the Services dialog box is open when the installer runs, the installer cannot upgrade the indicated iProcess Engine service.

## What to Do

To correct this error:

| 1. | Close the Services dialog box.

| 2. | Run the installer again.

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