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Overview

You can use event steps to perform the following tasks:

•	Suspending the Flow of a Case until an action external to iProcess takes place (for example, to wait for a response to a letter).

•	Starting a Parallel Branch of a Case.

•	Pausing a Case for a specific period of time (thereby providing a “diary” function).

•	Externally Updating Field Data in a Case, independently of updates that result from the normal processing of work items.

The following sections describe each of these uses and describe how to create an event step and how to trigger one from iProcess.

Copyright © Cloud Software Group, Inc. All Rights Reserved