Specifying Outstanding Work Item Step Types

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Chapter 3 Configuring the Client Application : Specifying Outstanding Work Item Step Types

Specifying Outstanding Work Item Step Types

The OutstandingTypes configuration parameter is available to allow you to specify the types of steps that will appear in the list of outstanding work items for a case.

To specify step types for the list of outstanding work items:

1.

Open the appropriate config.xml file, depending on whether you are configuring the iProcess Client or a custom application. For information about the file’s location, see Configuration Files.

2.

Locate the OutstandingTypes record in the config.xml file. For example:

3.

For each of the step types listed in the attributes of the OutstandingTypes record, specify either “true” to include that type in the list of outstanding work items, or “false” to exclude that step type.