Accessing Available Compliance Suite Alerts

The Compliance Suite contains a number of alerts that can be easily enabled and modified for your business needs.

Procedure

  1. From the navigation menu, click Alerts > Manage Alert Rules.

    The following figure shows a cropped list of the Compliance Suite alerts loaded from the ITIL XML file.

    Compliance Suite Alerts
  2. To view details of a specific alert, click the Name of the alert.

    The General tab is selected by default, but each tab on the page contains information required to enable an alert.

  3. Click on each of the tabs to view the default entries.
    Note: Make sure that you identify the default entries and areas that might need to be modified.