Removal of Appliance Log Data

If necessary, you can remove all log data on the LogLogic LMI appliance.

It is good practice to back up all log data on the appliance before clearing log data, because afer the log data is removed from the appliance it cannot be recovered.

  • On the GUI, use the Administration > Clear Log Data tab.
  • On the CLI, run the following CLI command: 
    /loglogic/tomcat/webapps/logapp20/WEB-INF/cgi/rttime "type=resetappliancelogs"

When the cleanup process starts, all active appliance components such as reports and alerts are brought to a dormant state. All running components such as reports are shut down immediately.

Note:
  • The clear log data operation can not be done in a HA environment. To clear log data from a node, first remove the node from the HA environment.
  • An exception might be displayed on the GUI after the Clear Log Data operation is performed, for example, in any of the following scenarios:
    • when the operation is in progress and the browser window is refreshed
    • while loading the Login page
    • if multiple sessions are running simultaneously

If the exception is displayed, wait for the operation to complete, ensure that engines have started, and then launch the Login page in a browser.