Acknowledging Alerts

Acknowledging an alert indicates that you have received and recognized the alert. Once you acknowledge the alert, your name gets associated with that alert.

Procedure

  1. Navigate to Alerts > Advanced Alerts.
  2. Select the check box for the alerts you want to acknowledge. To select all alerts, select the check box located to the left of the column headings.
  3. Click Acknowledge to acknowledge the selected alerts.
  4. Select the alert Severity from the list.
  5. Select the alert Category from the list.
  6. (Optional) Enter any comments in the Comment field.
  7. Click Acknowledge to acknowledge alerts.

Result

The Alerts table shows icon in the Status column and a checkmark in the Acknowledged column for the acknowledged alerts.