Removal of Appliance Log Data

If necessary, you can remove all log data on the LogLogic LMI appliance.

It is best practice to back up all log data on the appliance before clearing log data because after the log data is removed from the appliance, it cannot be recovered.

When the cleanup process starts, all active appliance components such as reports and alerts are brought to a dormant state. All running components such as reports are shut down immediately.

  • On the GUI, use the Administration > Clear Log Data tab.
  • On the CLI, run the following command: 
    /loglogic/tomcat/webapps/logapp20/WEB-INF/cgi/rttime "type=resetappliancelogs"

Important Considerations

  • The clear log data operation cannot be performed in an HA environment. To clear log data from a node, first remove the node from the HA environment and then perform the operation.
  • An error might be displayed on the GUI in any of the following scenarios:
    • If you have initiated the operation using the CLI command and the operation is in progress
    • When the operation is in progress and the browser window is refreshed
    • While loading the login page
    • If multiple sessions are running simultaneously

    If an error is displayed, wait for the operation to complete, ensure that engines have started, and then launch the Login page in a browser.

  • Log data that is archived to an external storage is not removed by the clear log data operation.