Acknowledging Alerts
Acknowledging an alert indicates that you have received and recognized the alert. Once you acknowledge the alert, your name is associated with that alert.
- Procedure
- Navigate to Alerts > Advanced Alerts.
- Select the check box for the alerts you want to acknowledge. To select all alerts, select the check box located to the left of the column headings.
- Click Acknowledge to acknowledge the selected alerts.
- Enter the following information:
Field Description Severity Alert severity Category Alert category URL Web address of an external web page such as a customer relationship management system or a defect tracking system. This enables you to track actions triggered by the alert. Comments (Optional) Comments about the alert - Click Acknowledge to acknowledge alerts.
ResultThe
Alerts table shows a
icon in the
Status column and a checkmark
in the
Acknowledged column for the acknowledged alerts.
icon in the
Status column and a checkmark
in the
Acknowledged column for the acknowledged alerts.