Prerequisites

This section describes the basic requirements that must be met before installing LogLogic® Universal Collector.

  • Java

    You must have JRE 1.8 installed on your machine.

    Ensure that the installed Java version must have the same architecture (32-bit or 64-bit) as the operating system. If not, the LogLogic® Universal Collector monitor shows collection failures. For example, a 64-bit JVM must be used by LogLogic® Universal Collector with 64-bit operating system.

  • .NET Framework version 4.7.x

    On Windows, you must have .NET Framework installed on the LogLogic® Universal Collector host machine to collect Windows event logs. If the .NET Framework is not installed, an error is generated in the log file and the collection does not work correctly even though the LogLogic® Universal Collector installation is successful.

    You must install the .NET Framework 4.7.x version for all the supported Windows operating system.

  • Latest Windows Service Pack

    You must install latest service pack on the LogLogic® Universal Collector host machine when collecting Windows event logs.