Account Lockout Rules: Unlocking Accounts

When one of your business user’s accounts has been locked out, they can contact one of your loyalty program administrators to have their account unlocked.

When one of your customer’s accounts has been locked out, they can contact one of your customer service representatives to have their account unlocked.

• Unlocking Accounts: Business Users
  Use CRMS to unlock business user accounts.
• Unlocking Accounts: Customer Accounts
  Use CSR to unlock Customer Accounts.

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