Appendix E - Email Update Import File

For special circumstances, TIBCO Reward provides an Email Update Import File. This is not a standard file import option.

The Email Update Import file allows clients to update email addresses in the TIBCO Reward database. This batch process is used when TIBCO Reward does not maintain the "system of record", that is, when the "master version" of each customer’s email address is maintained in another, non-TIBCO Reward application. In this case, the updated record is imported to update TIBCO Reward’s database.

• Email Update Import File Overview
  This Import is included because the email address is TIBCO Reward’s primary means of identifying customers, and there is not a way to update email addresses using the Transaction and Customer Import File.
• Email Update Import File Use Cases
  The Email Update Import file is typically used in the following cases:
• Standard XML Sample File and XSD Schema
  
• Email Update Import File Usage Guidelines
  If the client maintains the "master list" of customer email addresses, then it can send TIBCO Reward a list of email addresses to be changed in the TIBCO Reward database.
• Email Update Import File Data Elements and Formats
  The data elements and formats for Email Update Import File are as follows:
• Email Update Import File Samples and Formats from Clients
  Sample Email update file in CSV format
• Email Update Import File Errors and Error Notes
  The following table includes the error codes that apply to Email Update file imports:
• Descriptions for Email Update Import File Errors and Error Notes
  Some of the above error types are described below with more specific information and examples.

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