Each profile record listed in the
Target > Customer Profiles page includes the
Export Email option. You can use this option to generate a CSV list of opted-in customers with valid email addresses who meet the logical requirements of the associated profile.
Procedure
Select
Target > Customer Profiles.
This opens a page of existing customer profiles.
Click
Export Email on the row of the customer profile, from which you want to export email.
A message is displayed stating that only profiles that contain at least one parameter with "MUST Match" option selected are used. Also, in the dialog is a question asking if you want to continue with the process.
Click
OK.
The email list is sent to your organization's FTP site.
Note:
You can only export emails from profiles that contain at least one
MUST Match parameter. The
MUST Match parameters are used to select the email addresses.
If you add a new postal code set today and target to that postal code, the email addresses corresponding to that postal code set are not included in an export file until the next day. Email Export files do not include the results of postal code sets added within the last 24 hours.
TIBCO Reward supports export files of up to one million records in size. If you suspect that your export email files for a profile are larger than this size, contact your TIBCO Reward Client Services Representative to ensure correct processing.
