Editing Content Item

Procedure

  1. Select Content > Content Items to open the Content Item page.
  2. Click the name of the content item you want to change.
    Tthe Edit a Content Item wizard is displayed, which provides access to each page of data that defines the current content item.
  3. In the Properties page, modify any of the fields: Name, Reference Tag, Source ID, and/or Internal Note.
  4. Click Next Step, which takes you to the Edit Rich Content page.
    You can use this page to see and edit the HTML code for the selected email template.
  5. Select the Field Type and Field you like to include, then click Generate.
    The generated content is displayed in the Generated field.
  6. Copy this generated text and insert it anywhere in your content.

    At run time, this tag is replaced by the first name of the customer receiving the communication.

  7. Click Next Step, which takes you to the Text-only Content page.
    You can use this page to see and edit the text only version of your email template.
  8. Click Save or Done.