Email

This display shows the email communications sent to a customer within the last six months. The Reward nightly batch process system populates this list of emails, so it can take up to 24 hours for a sent email to be displayed here. It lists only email sent through the Reward Email Communications system; it does not display any email sent through the Trigger Event Response Email system, such as Forgot Password or Offer Reminders email.

For each email listed, the information includes the ID, Subject, Date, and Status Columns sorted on date descending. The values in Status column can be Sent, Hard Bounced, and Soft Bounced.